Knowledge Management

Question:
Hi all,
I have read some very interesting notices on this forum regarding address number management and table ADRC, amongst others. My problems relate to billing. In the billing due list, we see how several deliviers are grouped together, but when running the list, it creates one invoice per delivery instead of grouping them together.
I narrowed down the problem in debugging to the fact that one customer has several entries in the table ADRC. Someone says that every time the customer master data is changed, the customer gets a new address number in
ADRC and this is why the deliveries are not grouped together. We have recently done some mass changes to the customer, so it is a plausible theory all right.
Question is, is this really correct? From a user point of view, very confusing indeed to see that the same customer has two "different" addresses! If this is so, is there a workaround or something? I've gone through the OSS, but no luck.
Best regards,
DeSelby
Answer:
In the SD module, you can create/edit a customer address within the sales document, on the partners tab (this creates a new ADRC record for the customer/contract). If you do so, it is likely that the resulting invoices will be split.
If the address is the same as the customer master data address (i.e. no need for an over-ride address on the sales document), then you may be able to remove the over-ride by changing/deleting the partner on the contract, and re-adding it (forcing it to read the customer master address).
Hope that helps!
-J2K
Answer:
Thanks J2K! I'll investigate to see if that is what the users did. Brilliant,
DeSelby