Question:
Can someone please sort me out!! We have moved from England to Ireland we were waiting for a satellite broadband type thingy but were told it would not be possible so I signed up to dial up via a phone line in the back of hard drive ( i expect you are now seeing how computer literate i am ) we then got the broadband via a transmitter as there are no broadband lines in this area. I am able to get online but am not able to use MSN or buy anything from ebay
it says my certificates are not valid and the following test shows this, I hope this makes some sense to someone after 7 weeks with no internet i am desperate. Thanks
""What is the purpose of this site? "
These diagnostic pages will help you ensure that your Internet Explorer (5.01 or later) settings are configured properly to see images, run scripts, and allow ActiveX controls to download and run.
You will be walked through the troubleshooting process step by step. If your configuration settings are not correct, you will be provided with suggestions to resolve the problem. If your problem persists, you will be provided with information about where you can obtain additional assistance.
Microsoft Genuine Advantage Diagnostic Results
Passed Active scripting allowed
Passed Display images enabled
Passed Computer time and date correct
Passed ActiveX enabled
Failed Windows validation ActiveX loaded
Failed Office validation ActiveX loaded
Failed Validation Self-help ActiveX loaded
Passed ActiveX controls connect with Microsoft validation servers
Your computer is not properly configured to run the Microsoft validation process. Click Resolve Now to continue.
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Click Resolve Now to continue.
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i tried it and it did not work
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Last diagnostic run time: 04/26/07 12:57:50 HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
info HTTP: Successfully connected to .
warn HTTPS: Error 12169 connecting to The supplied certificate is invalid
warn HTTPS: Error 12169 connecting to The supplied certificate is invalid
info FTP (Active): Successfully connected to ftp.microsoft.com.
error Could not make an HTTPS connection.
info Redirecting user to support call
DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: no
info Resolving name ok for ( yes
No DNS servers
DNS failure
Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE: Automatically Detect Settingsisabled Automatic Configuration Script: Proxy Server: Proxy Bypass list:
info This computer has the following default gateway entry(ies): 192.168.100.1
info This computer has the following IP address(es): 192.168.100.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info TCP port 80 on host 207.46.19.254 was successfully reached
info The Internet host was successfully reached
info The default gateway is OK
IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed
IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.100.100
Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR
WinSock Diagnostic
WinSock status
info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry RSVP UDP Service Provider passed the loopback communication test.
info Provider entry RSVP TCP Service Provider passed the loopback communication test.
info Connectivity is valid for all Winsock service providers.
Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=VIA Rhine II Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
info Network connection: Name=eircom150, Device=Creatix V.9X DSP Data Fax Modem, MediaType=PHONE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status
info Network connection status: Connected
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTPS: Error 12169 connecting to The supplied certificate is invalid
info HTTP: Successfully connected to .
info FTP (Active): Successfully connected to ftp.microsoft.com.
warn HTTPS: Error 12169 connecting to The supplied certificate is invalid
error Could not make an HTTPS connection.
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does all that make it any clearer?
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Have you tried this:
Open an IE window, go to Tools / Internet Options / Advanced and "Restore Defaults". OK or Apply and restart your IE browser.
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Have you tried this:
Open an IE window, go to Tools / Internet Options / Advanced and "Restore Defaults". OK or Apply and restart your IE browser.
It says " restore advanced settings " is that the same?
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Have you tried using another browser such as Firefox instead?
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Download Firefox and try that. Much better than IE anyway.!
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I assume you are using IE7:
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yes i am sure we have the latest one
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""What is the purpose of this site? "
You must be using the site. Click Start Diagnostics and it runs the tests. You need to click the yellow bar at the top of the web page and click 'Install ActiveX Control' and click Install to each of the prompts and then the failed tests should work.
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It seems to be all down to it saying my Microsoft is not a genuine copy, it was supplied with pc when it was bought from pc world about 4 yrs ago
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WgaNotify Setup Error
Set up could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer.
This is the error message i get when i try to validate microsoft
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Make sure the Cryptographic service is running on this computer.
Click Start - Run - type net start cryptsvc - OK.
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I did that and run again but it still comes up same error message
Thanks
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You must be using the Microsoft Genuine Advantage Diagnostics site. Click Start Diagnostics and it runs the tests. You need to click the yellow bar at the top of the web page and click 'Install ActiveX Control' and click Install to each of the prompts and then the failed tests should work.
I have done that and it still does not work
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"Please try the following:
Corrects Cryptographic Error Message:
How To Fix The Cryptographic Service Error: "
from:
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Join Date: Jan 2006
Post Count: 721
Thanked 328 Times in 303 Posts
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"Please try the following:
Corrects Cryptographic Error Message:
How To Fix The Cryptographic Service Error: "
this comes up as access denied