Question:
Hello everyone,
For some strange reason that I can't work out..I cannot get to open in either IE7 or firefox - just that one website, every other website in my favourites is fine.
I'm running Vista home premium and not had any problems at all, using the windows firewall.
Any ideas?
Thanks in advance,
Dan.
Answers:
works fine for me in FF2 on win xp
see if you can get onto the adobe's site by looking at it through
Answers:
No, I still get a "Internet explorer cannot display the webpage" message.
Answers:
I'm using Win XP and IE7. Adobe.com is fine with me.
Have you a router to connect to the internet?
Answers:
I'm using Win XP and IE7. Adobe.com is fine with me.
Have you a router to connect to the internet?
Yes I'm using a router connected by ethernet. I'm sure I've connected in the last week or so because I downloaded Adobe reader 8. It;s just puzzling me why this one website won't connect for me.
Answers:
Probably unlikely to be your router that is blocking the site but you never know. Have a look at your router's admin pages.
The other possibililty is your ISP as some use a transparent cache.
Answers:
Dan, disable the Windows Firewall and try again. Do you have a third-party firewall like Zonealarm? If so disable that and try again
Answers:
Dan, disable the Windows Firewall and try again. Do you have a third-party firewall like Zonealarm? If so disable that and try again
Well.. I haven't found another firewall that will run on Vista yet, so am a bit wary of disabling the windows firewall and going online.
Answers:
Dan, it's only for a quick test to see if the Win Firewall is preventing connection. You can put it back on as soon as you have tested
Answers:
Interesting...turned off the windows firewall for a few seconds and tried - still same result - can't connect to adobe's website.
Lost !
Answers:
Next step is to take a look at the router logs and see what they say
Answers:
dan you managed to sort out your problem re adobe,
im uisng FF2 and ive no problems with it, i use zone alarm firewall
Answers:
dan you managed to sort out your problem re adobe,
im uisng FF2 and ive no problems with it, i use zone alarm firewall
Nope, still can't open adobe.com website.
I've reset my router back to factory settings again. Run Spybot scan=clean no problems.
Run a full Nod32 scan=clean no problems.
This is really puzzling me now..something on my pc must be blocking that website???
Just run a hijack this scan, does anyone know if this looks ok?
Logfile of HijackThis v1.99.1
Scan saved at 15:42:13, on 05/03/2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ESET\nod32kui.exe
C:\Windows\SOUNDMAN.EXE
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Daniel\Documents\Drivers\Security Stuff\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - !!53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - !!7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - !!9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [BgMonitor_!!79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKCU\..\RunOnce: [ypagerps] cmd.exe /C del "C:\Program Files\Yahoo!\Messenger\ypagerps.dll"
O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: PalTalk - !!4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: !!0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) -
O16 - DPF: !!1B9B97D0-C0F4-4045-9B42-50A4535C9041} (WCLoaderCtl Class) -
O18 - Protocol: livecall - !!828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - !!828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\Windows\SYSTEM32\slserv.exe
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30003 (W3SVC) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30001 (WAS) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
Answers:
Dan, probably a silly question but have you tried