Question:
I just got a new mouse at work but the scroll function didnt work so I stupidly downloaded a driver that didn't work!
Anyway, everytime I log on I get a couple of error messages and when I try to remove the HP mouse driver from add/remove it says error.
The error messages Im getting when I turn my pc on are something like:
CPQHKEY.exe entry point not found and
SetKbd.exe entry point not found
when I press ok on these -the pc works fine but its annoying that its happening! By the way, I did get the right driver in the end so the mouse is working fine!
Answers:
Mmm try this.
Download run a scan and when the scan is complete if you can see the two above mentioned entries I would check them for removal as it looks like unwanted registry enetries.
Answers:
intel
Thanks for this - Im not very technical and dont want to do something that will get me sacked!!!!!!!!!
Answers:
intel
Thanks for this - Im not very technical and dont want to do something that will get me sacked!!!!!!!!!
If you are worried about doing any suggestions a step by step guide would be best....
First Off what OS (Operating System) are you using? i.e XP?
Answers:
How to Manually Remove Programs from the Add/Remove Programs List
HTH
Answers:
ABH
Damn! Its been disabled by the company! I can see why- to stop idiots like me messing things up!!!!
I think I will leave it and plead ignorance if anyone asks!
Answers:
it is windows NT
Answers:
Is that NT4 or Server Edition or Win2000? There are a few Versions
Answers:
It says
Microsoft NT 4.00
Answers:
It sounds to me as though your employer doesn't want you playing with the registry, so I personally would get in touch with their Tech Support and get them to solve the problem.
HTH
Answers:
Its still the same way you are doing from Add/Remove, is whatever you downloaded running still. If it is a uninstall would be problamatic, check the system tray by the PCs clock if anything is new in there try a right click and stop/disable..
Then Uninstall. Just have a look.
Or try as ABH said
Or try
Just right click on file and select delete file on next boot, then restart and it should be gone.
Or if you are on a network you dont have the priveleges by your administrator.